A friend of mine recently opened up a new bank account. The bank employee was helpful, but spent most of the time chit-chatting about upcoming travel plans and “watercooler topics” while inputting my … [Read more...]
Subtle Acts of Being Uncivil
When people think of the word “uncivil,” they generally imagine its most extreme form—belligerence, shouting, chaos, and blatant rudeness. But what we’re far more likely to encounter in our day-to-day … [Read more...]
Are Aggressive Women Less Likely to Succeed?
Last week a new study came out that may be quite alarming to my fellow businesswomen. According to research from Dr. Olivia O’Neill of George Mason University and Charles O’Reilly from Stanford … [Read more...]
Avoiding Hot-Button Topics with Strangers
Over the holidays a friend of mine was flying home to see her family. It was a long flight, and the man next to her started chatting with her. They engaged in polite conversation for a while, and all … [Read more...]
Office Etiquette During the Holidays
Last week the Wall Street Journal posted a fantastic article on holiday etiquette for office workers. While Christmas is just a few days away, it’s important to remember that you can’t just drop work … [Read more...]