A friend of mine recently opened up a new bank account. The bank employee was helpful, but spent most of the time chit-chatting about upcoming travel plans and “watercooler topics” while inputting my … [Read more...]
What Being Messy Says About Your Image
A friend of mine has been trying to help her 20-something daughter find a place to live. She was expecting to view sparkling-clean, vacated apartments. Instead, they have visited homes where the … [Read more...]
Image Lessons from Charlie Sheen
Big mouth strikes again! Last week saw two highly successful men sabotage their careers and public images with controversial and inappropriate statements. First was Charlie Sheen, whose hit sitcom … [Read more...]
Avoiding Negativity Online
Are people getting more vicious, or is it just that we’re more exposed to others’ opinions, good and bad, thanks to today’s tech-obsessed world? With Twitter and Facebook, everyone is an expert, … [Read more...]
Smarty-Pants Civility
Most of us like to think of ourselves as pretty clever. But what’s not so clever is acting superior to those who make blunders or don’t know as much as you do (or think you do) about a particular … [Read more...]