I just heard a story about bad wedding etiquette that made my jaw drop. A friend and his wife had their wedding over the summer, and, like most couples, they sent guests an RSVP card in which they … [Read more...]
What You Need To Know About Baby Showers
I was recently asked by SheKnows to share my etiquette expertise on the popularity of baby showers; you can read the article here. Personally, I’m not a huge fan of showers, which have now been joined … [Read more...]
Why Using Emojis At Work Is A Bad Idea
So much of our communication these days is through text or social media. We share selfies, retweet memes, and tick “like” on content we enjoy. It’s all very informal and fun. Still, we should be … [Read more...]
How To Recover From A Customer Service Blunder
One of the things I often work on with clients who are business owners is customer service, i.e. how they present their values and commitment to civility to those who support them. It’s important … [Read more...]
Just RSVP Already
I have a friend who was recently tasked with hosting a bridal luncheon for a friend. The bride gave her contact information for the women she would like to invite, and my friend set about sending out … [Read more...]