Today is World Mental Health Day, which raises awareness about mental health conditions and works to remove the social stigma that surrounds them. Many people struggle with anxiety and depression, but … [Read more...]
Why Using Emojis At Work Is A Bad Idea
So much of our communication these days is through text or social media. We share selfies, retweet memes, and tick “like” on content we enjoy. It’s all very informal and fun. Still, we should be … [Read more...]
How To Recover From A Customer Service Blunder
One of the things I often work on with clients who are business owners is customer service, i.e. how they present their values and commitment to civility to those who support them. It’s important … [Read more...]
Just RSVP Already
I have a friend who was recently tasked with hosting a bridal luncheon for a friend. The bride gave her contact information for the women she would like to invite, and my friend set about sending out … [Read more...]
This Family Broke A Museum’s Rules – & Disaster Struck
I love visiting museums and art galleries. Unfortunately, in this day and age of selfie sticks and Instagram posts, it’s becoming increasingly difficult to really lose oneself in the experience. I … [Read more...]