Thank you notes that are personal and handwritten are still required in certain situations. Tradition vs. Modernity For years the thank you note was the lynchpin of the etiquette industry, but … [Read more...]
Email Etiquette: Your Responses Do Matter
Proper email etiquette is one way to demonstrate respect for others, and to treat them as we would want to be treated. During tax season, I had a dispute with my CPA about the fact that I kept … [Read more...]
Dining to Impress: Proper Dining Etiquette for Interview
Good manners may give you the edge over another candidate in a job interview. Have you ever dined with someone who talked with their mouth full of food? Or watched on as your companion sloppily … [Read more...]
Business Etiquette Training – Georgia Tech, Denning Technology & Management Program
"It was an impactful event and I already started using some of your tips in student meetings. Your conversation guidelines work for informational interviews too." ~Anne Lynch, MFA, Georgia Institute … [Read more...]
When Businesses Don’t Bother
How Bad Customer Service Can Lose You Customers Not too long ago, I made an appointment for a much-needed spa treatment. I confirmed my appointment the day before, and showed up a few minutes … [Read more...]