I used to meet an acquaintance and her husband out for dinner a few years back. They were good company, bar one thing: They constantly bickered when others were around. One minute we’d all be laughing … [Read more...]
How Your Voice Affects First Impressions
We all want to make a great first impression. But, is it possible that your tone of voice is sabotaging your chances? NPR has just posted a fascinating article about a scientific study that rated how … [Read more...]
Are We Too Judgmental Towards Parents?
The other day, a friend of mine went to a health food store to buy her young son some gluten-free porridge, as he has bad food allergies. She was speaking to the shop’s sales clerk and mentioned that … [Read more...]
Be A Networking Pro
One of my clients recently asked me about the appropriate way to follow up with someone you’ve just met at a networking event. Now that social networking is so prevalent, I think it’s fine to add … [Read more...]
It’s Not You, It’s Me!
I’m never a fan of poor customer service, especially at a restaurant where you’re paying quite a bit of money. But it recently struck me that there is a right way and a wrong way to address the … [Read more...]