I’m never a fan of poor customer service, especially at a restaurant where you’re paying quite a bit of money. But it recently struck me that there is a right way and a wrong way to address the … [Read more...]
Peggy M. Parks, AICI CIP, CPBS
Ambassador of Corporate Civility
The Parks Image Group
by Peggy M. Parks, AICI CIP, CPBS
I’m never a fan of poor customer service, especially at a restaurant where you’re paying quite a bit of money. But it recently struck me that there is a right way and a wrong way to address the … [Read more...]