Are people getting more vicious, or is it just that we’re more exposed to others’ opinions, good and bad, thanks to today’s tech-obsessed world? With Twitter and Facebook, everyone is an expert, … [Read more...]
Subtle Acts of Being Uncivil
When people think of the word “uncivil,” they generally imagine its most extreme form—belligerence, shouting, chaos, and blatant rudeness. But what we’re far more likely to encounter in our day-to-day … [Read more...]
Avoiding Hot-Button Topics with Strangers
Over the holidays a friend of mine was flying home to see her family. It was a long flight, and the man next to her started chatting with her. They engaged in polite conversation for a while, and all … [Read more...]
A Week Without Complaining?
Recently I was visiting with some friends and, though I was having a great time, I must have felt frustrated by the weather, feeling tired, and everything else on my plate. Well, let me tell you that … [Read more...]
Office Gift-Giving Tips
Are you planning to give your client or colleagues a gift this holiday? Proceed with caution. Giving gifts to people to whom you aren’t particularly close can be a potential minefield. Case in point: … [Read more...]