Recently, my husband has had to undergo some procedures at Piedmont Hospital here in Atlanta. As such, I find myself spending a lot of time in waiting rooms. I’m happy to report, however, that … [Read more...]
Great Customer Service Still Exists
It’s always nice to see examples of great customer service, so I thought I’d share an experience one of my friends recently had. My friend had been out of town, and, as such, was running low on one … [Read more...]
When Restaurants Don’t Look Out For Their Customers
Recently I met a friend for brunch at a local restaurant. We decided to sit and enjoy our coffees for a moment before ordering. When the waitress came over to take our order, she abruptly cut us off, … [Read more...]
A Tale of Two Doctors
A friend of mine has been battling an illness and as such has had to make several trips to the doctor. When she first went ill, she had her husband take her to a walk-in clinic because she didn’t want … [Read more...]
A Lesson in Poor Customer Service
Looks like one Down Under boutique could use some serious etiquette pointers. Last week I read about Gasp, an Australian clothing shop which is making international headlines because of its appalling … [Read more...]