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Peggy M. Parks, AICI CIP, CPBS

Ambassador of Corporate Civility

The Parks Image Group

Business Etiquette and Corporate Civility Experts
serving company, leadership and staff
Peggy M. Parks, AICI CIP, CPBS
Contact The Parks Image Group today and let us help you:
  • build corporate credibility and staff confidence; and
  • ensure that your employees at every level of the company represent your corporate brand and message, both internally and when they interact with the public.

A Tale Of Two Cities

by Peggy M. Parks, AICI CIP, CPBS

Air travel always seems to expose disappointing etiquette. My friend found this to be true last week when she boarded two flights en route to London. Her first flight, from Texas, went very smoothly. … [Read more...]

Filed Under: Etiquette Tagged With: air travel, atlanta etiquette expert, civility, flight etiquette, newark airport, parks image group, peggy parks, travel etiquette

How Customer Service Can Make or Break Your Business

by Peggy M. Parks, AICI CIP, CPBS

Last week an acquaintance of mine was trying to fly from New York City to Houston. Unfortunately, New York had heavy snows and his flight was canceled. Of course, that’s unavoidable when the weather … [Read more...]

Filed Under: Image Tagged With: air travel, bad customer service, customer service, delta, parks image group, peggy parks, phone etiquette

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Read Peggy’s Thoughts on Civility and More . . .

Thank You Notes – Tradition vs. Modernity – It Depends on the Situation

Thank you notes that are personal and handwritten are still required in certain situations. Tradition vs. Modernity For years the thank you note … [Read More...]

Expert business etiquette and corporate civility consultant in Atlanta Georgia serving clients throughout the Southeast.
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