I’m never a fan of poor customer service, especially at a restaurant where you’re paying quite a bit of money. But it recently struck me that there is a right way and a wrong way to address the … [Read more...]
Coca-Cola’s “America The Beautiful” Ad
Anyone who watched the Super Bowl or has been tuning into the Winter Olympics has surely seen Coca-Cola’s latest commercial, in which “America The Beautiful” is sung in multiple languages. The ad is … [Read more...]
10 Tricks To Make You A Happier Person
In my experience, I find that people who are happy are the most civil. If you’re feeling worn down and cranky, you’re less receptive to others’ needs and aren’t up to bestowing kindness upon … [Read more...]
Can You Keep A Secret?
How good are you at keeping secrets? Do you respect others’ privacy, or do you have a tendency to blurt out information that some would probably prefer to keep quiet? A friend’s daughter, who is … [Read more...]
Are You An Offensive Dinner Party Guest?
A friend of mine was recently telling me about a dinner party she just attended. One of the guests was a woman she hadn’t met before, as she lived in another state. Over dinner, the woman addressed … [Read more...]