About a year ago I had a dinner meeting with a woman who was interested in doing business together. She didn’t know Atlanta well, so she asked me to pick a restaurant and make the reservation. I chose … [Read more...]
Don’t Be a Bad Borrower
A friend of mine recently loaned her neighbor a suitcase for a trip she was taking. The neighbor returned from her vacation weeks ago, but has made no mention of returning the suitcase. Now my friend … [Read more...]
Taylor Swift’s Etiquette Faux Pas
I’m often weighing in on the importance of RSVPing promptly, and it appears that celebrities and “Hollywood royalty” aren’t entirely clued in to this etiquette practice. Turns out singer Taylor Swift … [Read more...]
Why Yelling at Work is Pointless
Do you have a tendency to raise your voice or yell at work when something goes wrong? According to several studies, you’re really not helping matters. I just came across this fascinating article in … [Read more...]
Don’t Double-Book Yourself
Several months ago a prospective client contacted me to set up an initial consultation. We agreed to meet over coffee in a nearby café. But when I showed up at the appointed time, I discovered that … [Read more...]