The other day my friend and I were enjoying lunch at a crowded restaurant. To be fair, the restaurant was very cramped and did not have a designated area where people could stand to wait for a table. … [Read more...]
Apology Etiquette: How to Say “I’m Sorry” Sincerely
Sooner or later there comes a time when we must apologize. Perhaps we did something minor, like bump into someone on accident, or maybe it was a major oversight such as messing up a project at work. … [Read more...]
Don’t Speak Ill of People
Today I read about an American couple who were under fire for posting photos of their neighbors’ six-year-old daughter—who is battling Huntington’s Disease—and commenting on how they couldn’t wait for … [Read more...]
Silence is Golden
Remember the old adage, “Silence is golden”? Civility experts agree. There’s a lot to be said for basking in silence now and then, rather than contributing even more to the distracting babble that … [Read more...]
Thinking Twice Before Asking Favors
We all at one time or another need a little help. Sometimes we need a lot of help. And when those moments come, it’s nice to know that we have a supportive network of friends and family members who … [Read more...]