Do you have a tendency to raise your voice or yell at work when something goes wrong? According to several studies, you’re really not helping matters. I just came across this fascinating article in … [Read more...]
Don’t Double-Book Yourself
Several months ago a prospective client contacted me to set up an initial consultation. We agreed to meet over coffee in a nearby café. But when I showed up at the appointed time, I discovered that … [Read more...]
Michael Phelps’ Great Olympics Sportsmanship
Have you been watching the Olympics coverage? I have to say, I’ve been glued to my TV screen. It’s so inspiring to see these talented athletes accomplish these super-human feats, especially after … [Read more...]
Joseph or Joe? Getting Names Right
A friend of mine is married to a man called Joseph. When I first met him, he introduced himself as Joseph and it's never occurred to me to call him anything else. However, over dinner the other day, … [Read more...]
The Etiquette of Traveling With Kids
A friend of mine just returned from a European holiday with this story: Their hotel was a small and charming one tucked away in the countryside. There were only 50 or so guests, including an affluent … [Read more...]