One of the things that I find really dismaying as a civility consultant is when people fail to say “excuse me” or “sorry” when they have done something wrong, such as bumping into someone on the … [Read more...]
Dogs Deserve Civility, Too
I’ve always been a devoted pet owner, and thus animals are very important to me. It infuriates me when they are mistreated or abused. I believe that having civility means extending kindness to … [Read more...]
How You Can Practice Civility On Your Next Lunch Break
A friend of mine has noticed that there is a homeless gentleman who plants himself next to an ATM machine near her work, so he can beg for money from the people who are getting cash. This has always … [Read more...]
The Words That Could Hurt Your Career
A career expert I was recently reading about has made some excellent points with regards to how vocabulary can impact your image. Apparently, some people—women especially—tend to use soft, passive … [Read more...]
Don’t Bring Drama Into The Workplace
A friend of mine works in an office with several other people. One of the department heads is a woman in her late 30s who is apparently involved in a stormy relationship. She is often on the phone … [Read more...]