A friend of mine was recently telling me about a dinner party she just attended. One of the guests was a woman she hadn’t met before, as she lived in another state. Over dinner, the woman addressed … [Read more...]
How To Make Those Resolutions Actually Happen
Want to make sure your New Year’s resolutions actually stick this year? Rather than aiming for generic goals like “save money,” “lose weight,” or “be more organized,” list specific actions you’d like … [Read more...]
An Unexpected Act of Kindness
Today I saw something remarkable that warmed my heart. I was at the bank in a long line to use the ATM. The man getting cash was taking a long time and conducting multiple transactions, and you could … [Read more...]
The One Thing That Civil People Always Say
One of the things that I find really dismaying as a civility consultant is when people fail to say “excuse me” or “sorry” when they have done something wrong, such as bumping into someone on the … [Read more...]
Dogs Deserve Civility, Too
I’ve always been a devoted pet owner, and thus animals are very important to me. It infuriates me when they are mistreated or abused. I believe that having civility means extending kindness to … [Read more...]