I know a lot of my friends, clients, and readers give back during the holiday season by adopting an “angel” and purchasing gifts for a needy child. It always feels so good to know that you’re making … [Read more...]
Can These Tricks Boost Your Status?
We’ve all heard the saying, “Dress for the job you want.” But according to a new study, something as simple as ordering a larger cut of steak or super-sizing your morning latte could project an image … [Read more...]
Are You Taking Advantage Of Your Co-Workers?
A friend of mine recently mentioned that when she travels, she makes a point of bringing back a treat for her office as a way of thanking her co-workers for picking up the slack while she was away. … [Read more...]
An Unexpected Act of Kindness
Today I saw something remarkable that warmed my heart. I was at the bank in a long line to use the ATM. The man getting cash was taking a long time and conducting multiple transactions, and you could … [Read more...]
The One Thing That Civil People Always Say
One of the things that I find really dismaying as a civility consultant is when people fail to say “excuse me” or “sorry” when they have done something wrong, such as bumping into someone on the … [Read more...]