Today I saw something remarkable that warmed my heart. I was at the bank in a long line to use the ATM. The man getting cash was taking a long time and conducting multiple transactions, and you could … [Read more...]
The One Thing That Civil People Always Say
One of the things that I find really dismaying as a civility consultant is when people fail to say “excuse me” or “sorry” when they have done something wrong, such as bumping into someone on the … [Read more...]
Dogs Deserve Civility, Too
I’ve always been a devoted pet owner, and thus animals are very important to me. It infuriates me when they are mistreated or abused. I believe that having civility means extending kindness to … [Read more...]
How You Can Practice Civility On Your Next Lunch Break
A friend of mine has noticed that there is a homeless gentleman who plants himself next to an ATM machine near her work, so he can beg for money from the people who are getting cash. This has always … [Read more...]
The Words That Could Hurt Your Career
A career expert I was recently reading about has made some excellent points with regards to how vocabulary can impact your image. Apparently, some people—women especially—tend to use soft, passive … [Read more...]