As a business owner, one of the things that really drives me crazy is when people express interest in using my services, and then I never hear from them again. I’m not talking about prospective clients who ask for a general quote or enquire about my services—I’m happy to provide them with the relevant information and there is no commitment or obligation for them to hire me. If a service isn’t right for them now, it may be later on, or they may pass on the information to a friend or colleague.
Instead, I’m talking about those who ask for detailed proposals or even go so far as to set up an appointment, and then completely drop off the face of the earth. Over the years I’ve had a few people confirm appointments and then not bother to show up or call to reschedule. I then have to waste more time trying to chase them down. Ultimately, all of the time I put into my presentation was simply a waste.
If you have second thoughts about signing on with a new service, it’s okay to simply say “no,” or tell the company that you will be in touch when the timing is better. Some businesses may try to pressure you by offering deals, most of which are usually available for a “limited time.” However, a firm no will eventually be accepted and you can both move onto other opportunities.