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Peggy M. Parks, AICI CIP, CPBS

Ambassador of Corporate Civility

The Parks Image Group

Business Etiquette and Corporate Civility Experts
serving company, leadership and staff
Peggy M. Parks, AICI CIP, CPBS
Contact The Parks Image Group today and let us help you:
  • build corporate credibility and staff confidence; and
  • ensure that your employees at every level of the company represent your corporate brand and message, both internally and when they interact with the public.

Doctor/Patient Communication Issues

by Peggy M. Parks, AICI CIP, CPBS

doctor-563428_1920A friend of mine injured her knee and has been seeking treatment for it. At first she was told that she might have a torn ligament. Then an X-ray showed that it was most likely sprained. After an MRI, she was told by a doctor that the problem was a cartilage tear. Finally, she made her first physical therapy appointment, where the consultant informed her that she’d actually dislocated her kneecap.

Understandably, these different diagnoses have left her confused and frustrated. She now feels like her doctors didn’t do a good job of fully communicating the problem, which is troublesome since she is due to get surgery soon. This situation really highlights the importance of communication with one’s doctors and asking questions so that you are both fully aware of the issue.

Don’t be afraid to question your doctor and ask for a better explanation of your diagnosis. If your loved one is the patient, especially if they are a child or elderly, act on their behalf. If the doctor uses technical terms that go over your head, ask for a layman’s explanation. It’s your right as a patient to know exactly what is going on, and you shouldn’t be left feeling in the dark about your condition. Doctors really should work better at communicating with patients.

Filed Under: Civility Tagged With: civility, doctor patient communication, etiquette expert, health etiquette, medical etiquette, parks image group, peggy parks

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