An article authored by Peggy Parks on recognizing incivility and preventing its unintended consequences within a law firm setting was published in the June 4 edition of the Daily Report.
In the article, Parks notes that “Civility, defined as ‘polite, reasonable and respectful behavior’ is the cornerstone of that successful skill mix that can make or break a firm’s reputation.” But, she asks, “Is it possible that law firms— your firm—might actually be smoldering beds of incivility? And if that’s true, what can you do to fix it?” The article further explores incivility’s impact on a firm’s bottom line and includes examples and remedies for combatting its effects. The full article is available to subscribers here.