“Pay attention” is the first rule on Dr. P.M. Forni’s “rules of considerate conduct,” and for good reason. When people are distracted or trapped in their own thoughts, they lack the awareness that … [Read more...]
The Civility Solution
I am a member of a group called Consultants’ Corner, which is comprised of 12 image and etiquette consultants. The speaker for this week was P.M. Forni, an award-winning professor of Italian … [Read more...]