Last week an acquaintance of mine was trying to fly from New York City to Houston. Unfortunately, New York had heavy snows and his flight was canceled. Of course, that’s unavoidable when the weather … [Read more...]
Voice Mail Violations
Last week I was talking to a friend who had a terrible experience with a company that counted her as a client. When she called her contact there, she was told that the woman was unavailable, and was … [Read more...]